JUDDOC SERVICES
System Planning
Organisations seeking guidance in evaluating their contract management software needs and requirements can turn to Contract Solution Planning Services. By leveraging JudDoc’s extensive experience with successful contract management software implementations, your organisation can achieve a smooth and effective deployment and implementation.
Implementation
With JudDoc’s system, admin users can begin inputting their organisation’s vendors, customers, employees, and contracts on the same day. For clients with more complex business rules, JudDoc provides professional services to aid with implementation and configuration. The software is highly flexible, allowing for user-defined fields, configurable workflows, and automated alerts. This enables organisations to tailor the system’s rules to their specific needs, and JudDoc’s team is available to provide assistance as needed.
CLM Training Services
JudDoc provides self-paced video tutorials to showcase their capabilities, as well as PDFs that reflect the content of their self-paced administrator training. Users can connect with others through the JudDoc Community support login. JudDoc offers on-site training for application administrators, end-users, reporting, and technical training, with live instructors, agendas, and certificates of completion for attendees
JudDoc Support Plan
Online Case Submission
Calling Help Center
Community Forums
FREE Integration support
Coverage Hours – 24×7, 365 Days
Escalation button to appear after SLA expiration
Contractual SLA for Critical, High, Medium, and Low issues
System Down Initial Response in 30 Minutes
Dedicated Technical Account Manager